This privacy policy describes the policy of Edgeplus Solutions and Consult regarding the collection, use, storage, sharing and protection of your personal information (“Privacy Policy”). This Privacy Policy applies to the www.edgeplus.com.ng website platforms where reference is made to this policy (“Services”), regardless of how you access the Services, including access through mobile devices. Edgeplus Solutions and Consult is the data controller.

Scope and consent: By using Edgeplus Solutions and Consult and related Services, you give explicit consent to Edgeplus Solutions and Consult for the collection, use, disclosure and retention of your personal information by us, as described in this Privacy Policy and our Terms of Use. Edgeplus Solutions and Consult may change this Privacy Policy from time to time. We advise you to read it regularly. Substantial changes to our Privacy Policy will be announced on our Website. The amended Privacy Policy will be effective immediately after it is first posted on our Website. This Privacy Policy is effective as of November 23, 2020.

When you decide to provide us with your personal information, you agree that such information is sent to and stored on our servers. We collect the following types of personal information:

Information you provide to us: We collect and store any information you enter on our Website or that you provide to us when you use our Services. This information includes, but is not limited to:

  • information that you provide to us when you register for an account or for the Services that you use; 
  • additional information that you may provide to us through social media sites or third party Services; 
  • information provided in the context of dispute resolution, correspondence through our Website or correspondence that is sent to us; 

information about your location and the location of your device, including your device’s unique identifier information if you have enabled this service on your mobile device, and

Information from other sources: We may receive or collect additional information about you from third parties and add this to our account information. This information includes, but is not limited to: demographic data, navigation data, additional contact data and additional data about you from other sources, such as public authorities, to the extent permitted by law.

How we use your personal information: You agree that we may use your personal information for the following purposes:

  • to provide you access to our Services and Customer Support by means of e-mail or telephone; 
  • to prevent, detect and investigate potentially prohibited or illegal activities, fraud and security breaches and to enforce our Terms of Use; 
  • to personalize, measure and improve our Services, content and ads; 
  • to contact you, by e-mail, push notification, text message (SMS) or by telephone, to inquire about our Services. For the purpose of targeted marketing activities, updates, and promotional offers based on your message preferences (where applicable), or for any other purposes as set forth in this Privacy Policy; 
  • to provide you with other services that you have requested, as described when we collected the information, and 

Without limitation to the foregoing, we shall moreover – in our efforts to respect your privacy and to keep the website free of malicious persons or parties – not disclose your personal information to third parties without a court order or formal request from the government in accordance with applicable law, unless we believe in good faith that such disclosure is necessary to prevent impending injury or financial damages or to report alleged illegal activities.

Information you share on www.edgeplus.com.ng. You are solely responsible for the personal information you share through our Website and therefore we cannot guarantee the privacy or security of the information shared by you with other users.

In case you visit our Website from a shared computer or a computer in an internet café, we strongly recommend that you log off after each session. If you do not want the shared computer to remember you and/or your credentials, you will need to remove cookies and/or the history of your website visits.

Your data controller may transfer data to other members of our corporate family as described in this Privacy Policy who may process and keep your personal information on servers in the European Union, United States and our data centers in other parts of the world.

Marketing and Advertising Purposes: You agree that we may use the information collected by us to send you offers, whether personalised or not, or to contact you by telephone regarding products or Services offered by Edgeplus Solutions and consult.

We will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. We may combine your information with information we collect from other companies and use it to improve and personalize our Services and functionalities.

When you no longer wish to receive marketing communications from us, you can follow the unsubscribe link in the marketing communication you received.

Protection and retention of your personal information: We protect your information by using technical and administrative security measures (such as firewalls, data encryption, and physical and administrative access controls to the data and servers) that limit the risk of loss, abuse, unauthorised access, disclosure, and alteration. Nevertheless, if you believe your account has been abused, please contact us through the Contact Form.

We retain personal information no longer than is legally permissible and delete personal information when it is no longer necessary for the purposes as described above.

Email us anytime, Monday-Friday from 8:30 am to 5:30 pm EST

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